Below you can find our policies applicable to orders placed from November 18, 2023 through November 27, 2023 (the "Sales Period").
No Price Adjustments
Any promotional prices and discounts offered through the Sales Period will only be offered and applicable to orders placed during those dates. No price adjustments will be offered for past or future orders. In order to receive the discount orders must be placed during the Sales Period.
Shipping Timeline
Given the volume of orders received during the Sales Period, any orders placed during that time may face shipping delays. We will do our best to ship orders as soon as possible as we always do but nonetheless due to increase in order volume orders may be delayed. We expect that this holiday season the shipping delays that were already affecting shipping companies may increase due to overwhelming demand for online shopping.
If you wish to order a sample (which we encourage) during the sales period instead of placing a full order, please contact us via email and we can provide a discount code that can apply to your new full order for five calendar days after you receive your sample piece.
Backordered Items
If your order contains items that are listed as "backordered", the entire order will ship once the backordered items become available.
Please contact us at hello@forgehardwarestudio.com with any questions. Happy Holidays!
